»The hotel and restaurant business is an admixture of showmanship, diplomacy and sociability » The product of food and beverage operation is not just food and beverage itself Any staff coming in contact with the guest is also part of the product » Food and beverage service is the culmination of the planning and production processesHowever F&B outlets offer a typical variety of food depending on customers demand, type of operation, location etc The most important meals of the day are (i) Early morning tea EMT Most often these orders are placed with the room service and it consists of a choice of tea and coffee served with cookies or biscuits Service isThe service sequence 1 Preparation for service 2 Taking bookings 3 Greeting, seating/directing 4 Taking food and beverage orders 5 Serving of food 6 Serving beverages 7 Clearing during service 8 Billing 9 Dealing with payments 10 Dishwashing 11 service
Pdf Evaluating Food And Beverage Courses In Higher Private Tourism And Hotels Institutes In Alexandria Professionals Perception
